No Question Returns
Please ship your return or exchange to the following address:
1400 Easton Road
Riegelsville, PA 18077
Please follow these steps:
Returns (toilets only):
- Write a note describing how you want us to handle the return. Would you like us to exchange the item, issue a refund, or other (please explain)?
- Specify the name and address to which we should send your refund or exchange.
- Please provide an email address and telephone number in case we have questions.
Please retain all packing material until you're completely satisfied with the condition of your toilet. Doing so will make it easier to return if necessary.
Email us at email@example.com to let us know you wish to return the toilet. We will email you back within 48 hours with a return address and authorization number.
You may request an immediate exchange by emailing us at returns@conservationwarehouse. We'll need to charge you the purchase price for the second item, but we'll waive the shipping and handling charge. Once we receive your return, we'll credit you for the cost of the original item.